Who we are

City Response Limited is a competitive provider of responsive and void repairs, planned works and refurbishments on properties throughout the North of England. We work in partnership with Guinness Northern Counties and Regenda, two major players in Social Housing provision in Northern England.

 
We currently employ over 150 tradesmen and women from all trades ensuring that all operatives have the relevant qualifications and experience to carry out their duties effectively. Ongoing training is provided to ensure we are always on top of our game. All operatives wear our distinctive company uniform and carry photographic identification at all times. We employ over 70 dedicated office staff over three locations that plan jobs in the most efficient and cost effective manner.

We are committed to providing excellent customer service. We have brought together years of experience from all trades with expertise in responsive repairs, 24 Hour emergency call-outs, voids repairs and turn around, planned works, full refurbishments and disabled adaptations. We use a state of the art fully automated job management which is able to interface with our clients systems and have introduced PDA’s (Personal Digital Assistant) to our workforce

Our company vehicles are highly visible throughout the north of England. All vehicles are renewed every three to four years, carry their own job specific materials stock, are fully sign written, alarmed and have security locks fitted throughout. We currently have a fleet of over 170.
 
 

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